Refund policy
Return & Refund Policy
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.
Please review your order carefully before completing your purchase.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will review the issue and work with you to make it right when appropriate.
For any order questions, please contact us at hello@mtlfoundation.com.
Non-Returnable Items
All items are final sale and are not eligible for return, exchange, or refund. This includes sale items, gift cards, custom items, and donation-based purchases.
Refunds
We do not offer refunds. All purchases and donations made through our website are final.
If you believe there was an error with your order, please contact us at hello@mtlfoundation.com.